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IAM Project Management

At a glance

Symphonic was engaged to provide project management services for the implementation of Identity Access Management for NSW Parliament, a state government agency. The engagement includes setting up project governance, reporting, tracking of various project controls, and planning. 

IAM Project Management

Parliament of NSW is the legislative arm of the government in New South Wales, Australia. It plays a pivotal role in shaping policies, laws, and regulations for the state. As a government agency, they handle sensitive and confidential data, making data security a top priority. To enhance their cybersecurity posture and streamline access control, NSW Parliament decided to embark on an Identity Access Management (IAM) implementation project. 

Challenges

The implementation of IAM for a government agency like NSW Parliament presented several challenges:


  • Complex Stakeholder Landscape: The project involved multiple stakeholders, including legislators, administrative staff, and IT personnel, each with varying needs and expectations regarding access control.
  • Data Sensitivity: As a government institution, data security and privacy were paramount. The IAM system had to meet stringent security requirements and regulatory compliance standards.
  • Legacy Systems: NSW Parliament had existing legacy systems, making the integration of IAM solutions complex and necessitating careful planning and execution.
  • Resource Constraints: Limited resources and budget constraints added another layer of complexity to the project.

Solutions

Conducted a series of workshops and interviews with key stakeholders to define project objectives, scope, and success criteria. Established a project governance structure to ensure clear decision-making and accountability. 

Developed a detailed project plan that included a comprehensive breakdown of tasks, timelines, and resource requirements. This plan considered the specific needs of NSW Parliament and the integration with existing systems. 

Implemented a risk assessment and management process to proactively identify, assess, and mitigate potential project risks. Continuously monitored and updated the risk register throughout the project. 

Established a communication plan to regularly update stakeholders on project progress and any issues requiring their attention. Used a combination of status reports, meetings, and dashboards to keep stakeholders informed. 

 Implemented a quality assurance framework to ensure that the IAM implementation met security and compliance standards. Conducted regular audits and assessments to verify the effectiveness of controls. 

Outcomes

Symphonic's project management services enabled NSW Parliament to successfully implement an Identity Access Management (IAM) system. The project delivered the following outcomes:


  • Enhanced Security: The IAM system improved access control and security, reducing the risk of unauthorised access to sensitive data.
  • Streamlined Processes: Streamlined access management processes resulted in greater operational efficiency and reduced administrative overhead.
  • Regulatory Compliance: The IAM solution ensured compliance with government data security and privacy regulations.
  • Stakeholder Satisfaction: By involving key stakeholders in the project from the outset and maintaining open communication, the project gained widespread stakeholder support and satisfaction.
  • On-Time and On-Budget: The project was completed within the established timelines and budget constraints, demonstrating Symphonic Management Consulting's commitment to efficient project delivery.

Benefits

Symphonic Management Consulting's project management services played a pivotal role in the successful implementation of an Identity Access Management system for NSW Parliament. The project's governance, planning, controls, and communication strategies ensured that the IAM solution met the client's security requirements and regulatory compliance standards while delivering value to the organisation. 

Want to know more?

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Date Published: 30 November 2023

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