IAM Test Management
At a glance
Symphonic was engaged by Rowe Consulting to provide Test Management Services for the implementation of Identity Access Management (IAM) for NSW Parliament, a state government agency. This engagement includes establishing the test governance, acceptance criteria, reporting and the management of test execution and defect resolution.
Solutions
Symphonic initiated the engagement by establishing a comprehensive test governance framework. This involved defining roles and responsibilities, creating a testing strategy aligned with project objectives, and outlining the communication channels for effective collaboration between stakeholders.
The team meticulously collaborated with NSW Parliament to identify and define acceptance criteria for the IAM implementation. These criteria were tailored to meet the specific needs of the organisation, ensuring that the IAM system addressed critical security concerns and complied with regulatory requirements.
Symphonic implemented robust reporting mechanisms to provide real-time insights into the testing progress. Customised dashboards were designed to showcase key performance indicators, test metrics, and defect resolution status. Regular progress reports were shared with stakeholders to maintain transparency and facilitate informed decision-making.
The core of Symphonic's services revolved around managing the entire test execution lifecycle. This encompassed test planning, execution, and monitoring. The team utilised industry-leading tools and methodologies to identify, prioritise, and resolve defects promptly, ensuring a smooth implementation process.