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Cyber Security Mitigation

At a glance

Symphonic Management Consulting was initially engaged to manage several security remediation projects for the University of Sydney through Experteq IT Services Pty Ltd. The systems remediated were Intune MDM, O365, SharePoint and TRIM.

Story

The University of Sydney, one of Australia's leading educational institutions, faced increasing challenges in maintaining the security of its digital infrastructure. With a vast network of users, including students, faculty, and staff, the university needed a comprehensive security remediation plan to address vulnerabilities in key systems such as Intune Mobile Device Management (MDM), Office 365 (O365), SharePoint, and TRIM. 

Challenges

  • Security Vulnerabilities: The university's IT environment had identified potential security weaknesses in its Intune MDM, O365, SharePoint, and TRIM systems.
  • Regulatory Compliance: Adherence to data protection and privacy regulations was paramount, requiring a robust security framework to ensure compliance.
  • User Productivity: Implementing security measures without disrupting the daily operations of students, faculty, and staff was a critical concern.

Solutions

 Effective communication was established with key stakeholders, including IT administrators, department heads, and end-users. Symphonic facilitated workshops to gather insights into specific user requirements and expectations. 

 Symphonic developed a tailored security roadmap. This detailed plan outlined specific remediation measures for each system, prioritising critical vulnerabilities while considering the university's operational requirements. 

 Symphonic employed a robust project management framework to oversee the security remediation projects. This involved creating a detailed project plan, allocating resources, and establishing clear timelines for implementation. 

 Symphonic addressed security concerns in the Intune MDM system by implementing enhanced authentication protocols, device compliance policies, and regular security updates. This ensured a more secure mobile device management environment. 

 The O365 environment underwent extensive security enhancements, including multi-factor authentication, data loss prevention policies, and advanced threat protection measures to safeguard email communication. 

 Security features in SharePoint were upgraded to restrict unauthorised access, enforce encryption, and monitor user activities. Symphonic also implemented secure file-sharing practices to protect sensitive information. 

 Symphonic implemented continuous monitoring mechanisms to detect and respond to emerging security threats. Additionally, training sessions were conducted to educate end-users on best security practices. 

 To enhance the security of the TRIM system, Symphonic implemented access controls, encryption mechanisms, and regular audits to ensure compliance with data protection regulations. 

Symphonic Management Consulting initiated the project with a thorough assessment of the existing security posture. This involved identifying vulnerabilities, assessing potential risks, and understanding the unique security needs of each system.

Outcomes

  • Mitigated Security Risks: Symphonic successfully identified and remediated critical security vulnerabilities in Intune MDM, O365, SharePoint, and TRIM, significantly reducing the risk of data breaches.
  • Regulatory Compliance: The implemented security measures ensured that the University of Sydney remained compliant with data protection regulations, fostering a secure and trusted digital environment.
  • Enhanced User Productivity: Security enhancements were seamlessly integrated, minimising disruptions to daily operations and ensuring a positive user experience.
  • Long-term Security Resilience: Symphonic's proactive approach to security, coupled with continuous monitoring and training, positioned the university to maintain a resilient security posture in the long term.

Benefits

Symphonic Management Consulting’s strategic and systematic approach to security remediation significantly strengthened the University of Sydney's digital infrastructure. By addressing vulnerabilities in Intune MDM, O365, SharePoint, and TRIM, Symphonic Management Consulting not only enhanced the university's security but also fostered a culture of ongoing vigilance and compliance. The successful completion of this project exemplifies Symphonic Management Consulting's expertise in project management and security consulting. 

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Date Published: 30 November 2023

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