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Modernisation Program Management

At a glance

Symphonic was engaged to bring its Program Management consultant to help set up the portfolio of projects for Invigor to modernise their price capture and comparison platform. Part of this engagement was to work with key stakeholders of IT and the business to define the modernisation program roadmap covering data sources and service offering consolidation, revolutionise data collection, adopt cloud capabilities.


Organisations managing large-scale data and analytics platforms must continuously modernise infrastructure, improve data accuracy, and align service offerings with evolving market demands. Program management plays a critical role in coordinating these initiatives, ensuring that data consolidation, cloud adoption, and operational improvements are delivered in a structured and scalable way. 

Client Overview

 Invigor Group, a technology and data analytics company, approached Symphonic Management Consulting to modernise its existing price capture and comparison platform and improve data accuracy, operational processes, and scalability. The client aimed to enhance data accuracy, improve data collection processes, and leverage cloud capabilities to stay competitive in the rapidly evolving retail landscape. 

Challenges

Invigor Group's existing price capture and comparison platform had served them well, but it was facing challenges due to evolving industry standards and technological advancements. The primary challenges included:

  • Outdated Infrastructure: Invigor's existing price capture and comparison platform relied on legacy systems, hindering scalability and agility.
  • Data Fragmentation: The client faced challenges with disparate data sources and inconsistent data quality, impacting the accuracy of pricing information.
  • Inefficient Data Collection: Manual data collection processes were time-consuming and prone to errors, affecting the platform's real-time capabilities.
  • Limited Cloud Adoption: Invigor sought to leverage cloud capabilities for enhanced performance, scalability, and data security but lacked a comprehensive strategy.

Solutions

Guided by a strategic roadmap, the following initiatives focused on modernising infrastructure, improving data accuracy, and enabling real-time insights. Each step contributed to building a more adaptive and scalable digital foundation. 

Infrastructure Modernisation

Data Source and Service Offering Consolidation

Data Source and Service Offering Consolidation

Developed a strategy roadmap for upgrading the existing infrastructure to ensure scalability and agility. 

Data Source and Service Offering Consolidation

Data Source and Service Offering Consolidation

Data Source and Service Offering Consolidation

Identified and streamlined data sources and service offerings to enhance data accuracy and platform efficiency. 

Cloud Adoption

Data Source and Service Offering Consolidation

Revolutionise Data Collection

Defined a robust cloud strategy, leveraging cloud capabilities for enhanced performance, scalability, and data security. 

Revolutionise Data Collection

Data Source and Service Offering Consolidation

Revolutionise Data Collection

Produced an efficient data collection processes to improve real-time capabilities and reduce errors. 

Outcomes

 Through structured program management and strategic guidance, Invigor Group established a clear roadmap and aligned program plan to modernise its price capture and comparison platform.

  • Scalable Cloud Infrastructure: Invigor was able to have a scalable infrastructure plan, allowing for seamless handling of increased data volumes. Leveraging cloud capabilities, the strategy positioned Invigor Group with an improved platform performance, responsiveness, and overall user experience.
  • Improved Data Collection and Accuracy: By architecting the consolidation of data sources and services, the platform was positioned to experience a significant improvement in data accuracy, enhancing its reliability for both businesses and consumers. The plan to automate data collection processes would reduce the time required for data updates and minimise errors, enabling the platform to provide more up-to-date and reliable information.
  • Positive Stakeholder Feedback: Collaboration with key stakeholders fostered a sense of ownership and alignment with organisational goals, resulting in positive feedback and sustained support.

What This Case Illustrates

Modernisation programs in data-driven organisations require alignment across infrastructure, data sources, and service offerings. This case demonstrates how structured program management enables organisations to coordinate these initiatives, improving data accuracy, scalability, and long-term platform performance. 

Benefits

Symphonic partnered with Invigor to establish a modernisation strategy and program plan to transform its price capture and comparison platform. Through infrastructure upgrades, data consolidation, and cloud adoption, Invigor is better positioned to meet evolving market demands and strengthen its capabilities within the retail technology sector. 

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Date Published: 30 November 2023

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