Delivery Management

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The project presented several challenges, including:

• Complex Workflow Design: The pre-approval workflow required intricate design to accommodate multiple approval layers and integrate with their existing systems.
• Geographical Dispersion: The major Supply Chain Group operates across multiple locations, and ensuring consistency in workflow processes posed a challenge.
• Limited SharePoint Expertise: The client's in-house team had limited expertise in SharePoint, necessitating external guidance for successful implementation.

The collaboration between the major Supply Chain Group, Unient, and Symphonic Management Consulting yielded exceptional results:

• Streamlined Workflow: The new SharePoint pre-approval workflow reduced approval times by 30%, enhancing operational efficiency.
• Enhanced Collaboration: Improved document sharing and collaboration led to better decision-making and information flow across the organisation.
• User Adoption: Through targeted training and change management, user adoption exceeded expectations, with over 90% of employees using the enhanced SharePoint system regularly.
• Cost Savings: The project's success translated into significant cost savings for the major Supply Chain Group by reducing manual processes and improving productivity.