IDAM Test Management
At a glance
NSW Parliament engaged Symphonic, in collaboration with Rowe Consulting, to support test management for the implementation of an Identity and Access Management (IDAM) system. The engagement focused on establishing structured test governance, defining acceptance criteria, and ensuring quality and compliance throughout delivery.
In government environments, implementing critical systems requires rigorous validation to ensure security, functionality, and compliance. Test management plays a key role in verifying that systems meet operational requirements while aligning with regulatory standards and stakeholder expectations.
Client Overview
NSW Parliament, a prominent government agency, identified the need to strengthen its cybersecurity infrastructure and streamline access control. As part of its Identity and Access Management (IDAM) initiative, the organisation required a structured approach to test management to ensure the system met security, operational, and compliance requirements prior to full implementation.
Challenges
The client faced challenges related to access control complexity, security risks, and the need to validate a centralised IDAM system across multiple user roles and systems. Ensuring that the solution functioned effectively while meeting regulatory requirements required a structured and coordinated approach to test management.
Solutions
A structured test management approach was implemented to ensure visibility, traceability, and quality throughout the IDAM delivery lifecycle. The engagement focused on establishing governance, defining clear criteria for success, and supporting consistent execution across all testing activities.
Outcomes
The engagement resulted in improved system readiness, stronger compliance assurance, and greater confidence in the IDAM solution prior to deployment: