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Cyber Security Review & Remediation

At a glance

Symphonic Management Consulting was engaged by Click and Connect to uplift and enable its client, Assessability, to comply with the CPS-234 Prudential Standard on Information Security. Scope of work includes a gap analysis to assess compliance posture, review existing policies and procedures, document requirements to establish a cyber incident response plan and internal controls for risk management and internal communications. 

Story

Assessability, a boutique service provider in the Australian life insurance sector, engaged Symphonic Management Consulting to enhance its information security posture and ensure compliance with the CPS-234 Prudential Standard on Information Security. The primary objectives were to conduct a comprehensive gap analysis, review existing policies and procedures, and establish robust cybersecurity measures, including a cyber incident response plan and internal controls for risk management and internal communications. 

Challenges

For Assessability to be fully compliant to CPS-234, the following challenges needed to be addressed:


  • CPS-234 Compliance Gap Analysis: Assessability faced challenges aligning its existing information security practices with the CPS-234 requirements. A comprehensive gap analysis was required to identify areas of non-compliance and potential vulnerabilities.
  • Review of Policies and Procedures: The client's existing policies and procedures needed a thorough examination to ensure they met the stringent requirements of CPS-234. This involved assessing the adequacy of the policies, their implementation, and staff awareness.
  • Cyber Incident Response Planning: There was a lack of a formalised cyber incident response plan. Symphonic was tasked with establishing a robust plan that outlined procedures to detect, respond, and recover from cybersecurity incidents promptly.
  • Internal Controls for Risk Management: Assessability required a comprehensive set of internal controls to manage and mitigate information security risks effectively. This involved creating frameworks for risk assessment, monitoring, and continuous improvement.
  • Internal Communications Enhancement: Improved internal communication channels were needed to ensure that all stakeholders within Assessability were aware of the information security policies, procedures, and incident response plans. This was crucial for fostering a culture of security awareness.
  • Enhanced Technical Security Posture: Assessability’s technical security posture needed to be improved and tightened to ensure mitigation from cyber threats.

Solutions

Conducted a detailed assessment of Assessability's current information security practices against CPS-234 requirements. Identified gaps and vulnerabilities through technical assessments, interviews, and document reviews. 

Examined existing information security policies and procedures to determine compliance with CPS-234. Provided recommendations for enhancements and updates to align with industry best practices. 

Developed a tailored cyber incident response plan based on industry standards and best practices. Conducted tabletop exercises to test the effectiveness of the plan and identify areas for improvement. 

Designed and implemented a communication strategy to ensure effective dissemination of information security policies and procedures. Conducted training sessions to enhance staff awareness and preparedness for cybersecurity incidents. 

Collaborated with Assessability to design and implement internal controls for risk management. Established frameworks for risk assessment, monitoring, and continuous improvement. 

Working with Click and Connect, guided and implemented the technical changes required to mitigate cyber threats and improve the security posture of Assessability. 

Outcomes

Symphonic's engagement with Assessability through the Click and Connect initiative resulted in a significant uplift in the client's information security posture. By aligning with CPS-234 guidelines and implementing best practices, Assessability is better equipped to safeguard its sensitive information and respond effectively to cybersecurity incidents. The collaborative approach between Symphonic Management Consulting and Assessability has not only ensured compliance but also fostered a culture of continuous improvement in information security practices within the organisation. 

Benefits

The benefit of engaging Symphonic Management Consulting is the company's domain knowledge when it comes to compliance with ISO27001, CPS234 and SOC2. Symphonic has an established and proven process of helping organisations uplift their compliance alignments and policy and procedure implementations. Through this, Symphonic has become efficient in delivering these outcomes faster and more consistently. 

Want to know more?

For more information on how we can help you, get in touch with us today!

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Date Published: 30 November 2023

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