e-Commerce Project Management
At a glance
Symphonic Management Consulting was engaged to provide project management services to one of Happenco's customers in the pharmaceutical industry. The project involved establishing a new contentful e-Commerce platform with Loyalty management capabilities.
Solutions
Conducted a thorough project kick-off meeting to align the project goals and objectives with the client's vision. Developed a detailed project plan outlining tasks, timelines, resources, and milestones for each project phase. Defined the scope and identified the key stakeholders, roles, and responsibilities.
Conducted a thorough analysis of the existing platforms to identify gaps and opportunities for improvement. Collaborated with the client's team and external developers to develop a user-friendly, contentful e-Commerce website. Ensured the technical team delivered seamless integration of the e-Commerce platforms with the existing systems and databases.
Collaborated with the client and technical teams to develop a new e-Commerce platform with advanced loyalty management capabilities. Ensured the technical team integrated loyalty programs into the new platform, enhancing customer engagement and retention. Managed rigorous testing by the testing team to validate functionality, security, and performance.