⚠️ Fake invoices sent from accounts@symphonic-au.com — NOT US. Contact us to verify!

Symphonic Management Consulting
Symphonic Management Consulting
  • Home
  • Company
    • About Us
    • Team
    • Values
  • Services
    • Strategic
    • Delivery
    • Organisational Maturity
    • Leadership
  • Case Studies
  • Blog
  • Videos
  • Contact Us
  • More
    • Home
    • Company
      • About Us
      • Team
      • Values
    • Services
      • Strategic
      • Delivery
      • Organisational Maturity
      • Leadership
    • Case Studies
    • Blog
    • Videos
    • Contact Us
  • Home
  • Company
    • About Us
    • Team
    • Values
  • Services
    • Strategic
    • Delivery
    • Organisational Maturity
    • Leadership
  • Case Studies
  • Blog
  • Videos
  • Contact Us

Government Procurement Consultant

At a glance

Inventive Healthcare Solutions engaged Symphonic Management Consulting to be the business analyst to capture the existing NSW Health COVID testing processes, and make the recommendation for the proposed process incorporating Inventive’s rapid AI-based COVID testing unit. This process was used to engage the NSW Health as well as for the application to the National Association of Testing Authorities. 

Story

Symphonic collaborated with Inventive Healthcare Solutions, a leading provider of innovative medical technologies. The mission was to serve as the business analyst in a groundbreaking project with the New South Wales (NSW) Health Department. The primary objective was to assess and optimise existing COVID testing processes, proposing a seamless integration of Inventive's cutting-edge rapid AI-based COVID testing unit. The success of this endeavour was pivotal not only for NSW Health but also for the subsequent application to the National Association of Testing Authorities (NATA).

Challenges

The challenges of the engagement are as follows:


  • Understanding Existing Processes: Grasping the intricacies of the current testing procedures within NSW Health.
  • Integration Complexity: Aligning Inventive's AI-based testing unit with the existing workflow seamlessly.
  • Stakeholder Engagement: Ensuring buy-in and collaboration from NSW Health stakeholders.
  • Compliance Standards: Meeting NATA requirements in the proposed process.

Solutions

Conducted in-depth interviews and workshops with NSW Health stakeholders to comprehend the current COVID testing workflow. Mapped out existing processes, identifying pain points and areas for enhancement.

 Collaborated with Inventive Healthcare Solutions to understand the specifications of the rapid AI-based COVID testing unit. Evaluated how the technology could be seamlessly integrated into the current testing processes.

 Developed a comprehensive proposal outlining the redesigned testing process, emphasising the integration of Inventive's technology. Provided clear recommendations for enhancing efficiency, accuracy, and scalability.

 Prepared meticulous documentation outlining the proposed process, ensuring alignment with NATA standards. Assisted in the application process, providing necessary documentation and insights.

Implemented a pilot program to test the proposed workflow in a real-world setting. Gathered feedback from frontline staff to refine and optimise the process. 

Facilitated meetings and presentations to articulate the benefits of the proposed process to key NSW Health decision-makers. Addressed concerns and collaborated on modifications to align with NSW Health's requirements. 

Outcomes

Symphonic's engagement with Inventive Healthcare Solutions yielded the following results:


  • Enhanced Efficiency: The redesigned process, incorporating Inventive's technology, resulted in a notable reduction in testing turnaround times, optimising resource utilisation.
  • Accuracy Improvement: The integration of the AI-based testing unit led to a significant improvement in the accuracy of COVID test results, minimising false positives and negatives.
  • Successful Engagement with NSW Health: The collaboration with NSW Health was successful, with the proposed process gaining acceptance and approval from key stakeholders.
  • NATA Accreditation Success: The documentation prepared by Symphonic Management Consulting played a crucial role in the successful NATA accreditation, highlighting compliance with national standards.
  • Positive Stakeholder Feedback: Stakeholders from Inventive Healthcare Solutions, NSW Health, and frontline staff provided positive feedback on the seamless integration and positive impact on testing operations.

Benefits

Symphonic Management Consulting played a pivotal role in driving a transformative change in COVID testing processes for NSW Health in collaboration with Inventive Healthcare Solutions. The successful integration of the rapid AI-based testing unit not only enhanced testing efficiency and accuracy but also positioned both organisations as leaders in adopting cutting-edge technologies for public health. This case study serves as a testament to the impact of strategic collaboration between healthcare technology innovators and consulting experts in creating solutions that set new industry standards.

Want to know more?

For more information on how we can help you, get in touch with us today!

Contact us!

Date Published: 30 November 2023

⬅ Back to Case Studies
  • About Us
  • Team
  • Values
  • Services
  • Case Studies
  • Blog
  • Videos
  • Contact Us

Copyright © 2025 Symphonic Management Consulting Pty Ltd - All Rights Reserved.


PRIVACY POLICY

Security Notice: Fake Invoices Circulating


We've been made aware of a scam involving fake invoices sent by someone impersonating Symphonic Management Consulting using the email accounts@symphonic-au.com. 


This is not a legitimate email from our company.


Please note:

  • Our official emails always come from @symphonic.com.au
  • If you receive any suspicious invoice or message, do not engage
  • Contact us directly to verify any communication


REPORT SUSPICIOUS ACTIVITY

This website uses cookies.

We use cookies to analyse website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept