Privacy and IT Security Alignment
At a glance
Symphonic Management Consulting was engaged by Click and Connect to uplift and enable its client, Synergy Rehab, to comply with the CPS-234 Prudential Standard on Information Security, as well as compliance to partnership requirements. The scope of work included reviewing existing IT policies and procedures and producing and establishing the IT Policy and Privacy Policy.
Story
Synergy Rehab is a leading healthcare technology company specialising in virtual rehabilitation solutions. With a commitment to innovation and patient care, Synergy Rehab has rapidly expanded its digital infrastructure, leading to an increased focus on information security. Concerned about aligning with regulatory standards, Synergy Rehab engaged Symphonic Management Consulting to enhance its compliance with the CPS-234 Prudential Standard on Information Security.
Solutions
Defined roles and responsibilities related to information security within the IT framework. Integrated feedback from IT specialists and management to tailor policies to the organisation's specific needs. Developed a comprehensive IT policy document addressing aspects such as access controls, system monitoring, incident response, and data encryption.
Created a robust privacy policy document that outlines how vRehab handles sensitive patient information. Addressed consent, data retention, and disclosure practices in accordance with regulatory requirements.