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Symphonic Management Consulting
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CASE STUDIES

Discover real-world success stories from our clients rooted in proven strategies. Our case studies showcase strategy, delivery, and leadership in action. Check out our case studies in more detail below!

Delivery & Program Management

When complexity scales, delivery needs structure. Symphonic leads programs that unite teams, clarify scope, and deliver results across functions.

Delivery Management

Symphonic Management Consulting was engaged to be the Unient Delivery Manager  for a major Supply Chain  Group, one of Unient's customers, working with the Unient Project Manager to ensure a successful outcome   of the SharePoint pre-   approval workflow enhancement project.

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Modernisation Program Management

Symphonic brought a Program Management consultant to set up the portfolio of projects for Invigor to modernise their price capture and comparison platform. This engagement included working with stakeholders of IT and the business to define the modernisation program roadmap.

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Logistics Delivery Management

Symphonic provided delivery management to Matchbox Exchange to improve the delivery and change management process of their container triangulation platform, resolving challenges on misaligned business requirements, change management and resource constraints.

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Cloud Migration Project Management

 Symphonic was engaged by Experteq to provide project management services to the Department of Planning and Environment (DPE) for the migration of their 2008 and 2012 servers from on-premise to the Cloud (AWS and Azure) to  modernise its infrastructure, and enhance scalability, security, and efficiency.

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Digital & Technology Enablement

Digital initiatives only succeed with clear architecture. These projects bring structure to transformation, linking business logic to technology delivery.

Solution Architecture

e-Commerce Project Management

e-Commerce Project Management

 Symphonic was asked to produce a solution architecture for Inventive Health’s POC for their rapid AI-based COVID testing. The architecture recommended was multi-tenant and federated to allow for multiple types of customers as well as integration with government and medical streams.  

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e-Commerce Project Management

e-Commerce Project Management

e-Commerce Project Management

 Symphonic Management Consulting was engaged to provide comprehensive    project management services to one of Happenco's customers in the pharmaceutical industry. This project involved establishing a new contentful eCommerce platform with Loyalty management capabilities.  

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e-Commerce Project Consulting

e-Commerce Project Management

e-Commerce Project Consulting

As a project consultant, Symphonic Management Consulting presented a project proposal for a client of Happenco to modernise and transform their  e-commerce supply chain solution of sourcing and    selling clothing and accessories both in-store and online through their website.

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e-Commerce Program Management

e-Commerce Project Management

e-Commerce Project Consulting

 Symphonic Management Consulting was engaged to provide program management services for the entire Awayco eCommerce Platform modernisation. The platform has numerous functionalities, each with a Project Manager and a technical and development team responsible for modernising those modules.

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Cybersecurity & Compliance

Good security is proactive, not reactive. These engagements strengthened IT frameworks and ensured compliance through tailored risk mitigation.

Security Compliance Alignment

Cyber Security Review & Remediation

Cyber Security Review & Remediation

Symphonic Management Consulting was engaged by Click and Connect Technology to uplift and enable its client, vRehab, an occupational therapy and consulting services company, to comply with the CPS-234 Prudential Standard  on Information Security, as   well as compliance to partnership requirements. 

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Cyber Security Review & Remediation

Cyber Security Review & Remediation

Cyber Security Review & Remediation

 Symphonic was engaged by Click and Connect to uplift and enable its client, Assessability,   a boutique service provider in the Australian life insurance sector, to enhance its information security posture and to ensure compliance with the CPS-234 Prudential Standard on Information Security.

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Privacy and IT Security Alignment

Cyber Security Review & Remediation

Privacy and IT Security Alignment

 Concerned about aligning with regulatory standards, Symphonic was engaged by Click and Connect Technology to uplift and enable its client, Synergy Rehabilitation Services, to comply with the CPS-234 Prudential Standard on Information Security, as well    as compliance to partnership requirements.

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Cyber Security Mitigation

Cyber Security Review & Remediation

Privacy and IT Security Alignment

Symphonic Management Consulting was initially engaged to manage several security remediation projects for the University of Sydney through Experteq IT Services Pty Ltd.  The security systems remediated included Microsoft Intune, Microsoft Office 365, Microsoft SharePoint and  TRIM. 

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Identity & Access Management (IDAM)

From governance to execution, IDAM needs precision. These projects showcase how Symphonic helps secure digital environments through tested controls.

IDAM Project Management

IDAM Project Management

IDAM Project Management

 Symphonic was engaged to provide project management services for the delivery and implementation of Identity Access Management (IDAM) for the University of Sydney through Rowe Consulting, as part of strengthening their cyber security posture. Waterfall methodology was used.  

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IDAM Test Management

IDAM Project Management

IDAM Project Management

 Symphonic was engaged by Rowe Consulting to provide Test Management Services for the implementation of IDAM for NSW Parliament. This included establishing the test governance, acceptance criteria, reporting and managing test execution and defect resolution. 

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IDAM Project Management

IDAM Project Management

IDAM Project Management

 Symphonic was engaged to provide project management services for the implementation of Identity Access Management for NSW Parliament, a state government agency. This included setting up project governance, reporting, tracking of various project controls, and planning. 

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Government & Public Sector

Public sector work requires more than paperwork. From tenders to transformation, these projects reflect Symphonic’s expertise in government consulting.

Enhancing Public Sector Engagement

Enhancing Public Sector Engagement

Enhancing Public Sector Engagement

 Liberty IT sought to expand its footprint in the Public Sector in NSW, Australia. Facing challenges in navigating government panel applications, tender processes, and establishing efficient internal procedures, Liberty IT enlisted Symphonic to provide specialised expertise in the Public Sector. 

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Government Procurement Consultant

Enhancing Public Sector Engagement

Enhancing Public Sector Engagement

 Inventive engaged Symphonic to be the business analyst to capture NSW Health COVID testing processes and recommend the process for incorporating Inventive’s rapid AI-based COVID testing unit. This was used for the application to the National Association of Testing Authorities. 

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NSW Government Panel Applications

Enhancing Public Sector Engagement

NSW Government Panel Applications

 DNX Solutions engaged Symphonic to manage their SCM0005 and SCM0020 scheme applications. These tasks included completing mandatory documentation, working with key DNX stakeholders for delivery and operational and business information.  

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Strategic Consulting & Business Transformation

Helping organisations rethink their direction and drive meaningful change through strategy, operational clarity, and business model transformation. 

Strategic Consulting

Unient engaged Symphonic for strategic consulting services to redefine their business model to establish a mission and vision, a balanced scorecard, efficiencies in delivery functions, and a corporate risk management plan, covering operations, marketing, delivery, global expansions, and rebranding.  

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Supply Chain & Sales Optimisation

 Supply and sales operations can be synchronous too. These projects reveal how streamlined delivery and smart planning boost commercial performance. 

Supply Chain Sales Consultant

Symphonic was engaged to provide logistics and supply-chain industry and sales consultancy services to assist OneByOne's technical delivery and sales teams. The outcome was an uplifted solutions delivery process and introductions to supply chain organisations for possible engagements.  

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Data Strategy & Analytics

Data isn't just about collection - it’s about clarity. This case study shows how smarter data use can unlock insights and empower decision-making.

Data Strategy

As part of the role of being the appointed Senior Account Manager for a key client of DNX, Symphonic was also tasked to create and document the Data Strategy, working closely with the key client CTO and setting up the roadmap for the various key milestones to be achieved within the next 24 months.  

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