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  • Home
  • Company
    • About Us
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    • Values
  • Services
    • Strategic
    • Delivery
    • Organisational Maturity
    • Leadership
  • All Case Studies
  • Blog
  • Videos
  • Contact Us

CASE STUDIES

Discover real-world success stories built on trusted strategies and collaborative outcomes. Our case studies highlight how strategy, delivery, and leadership come together to create lasting impact.


Explore the full case studies below to learn more.

Delivery & Program Management

 When complexity grows, delivery calls for structure. Symphonic leads programs that bring teams together, clarify scope, and support outcomes across functions.

Delivery Management

Brought in as a delivery lead for a major supply chain initiative, Symphonic partnered with Unient to streamline approval workflows and help ensure project delivery remained aligned with both business needs and technical scope. 

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Modernisation Program Management

Symphonic supported Invigor in laying the foundation for a strategic modernisation program. This involved coordinating IT and business stakeholders, defining roadmap priorities, and initiating a platform transformation to strengthen pricing intelligence. 

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Logistics Delivery Management

To improve delivery outcomes and reduce process friction, Symphonic worked with Matchbox Exchange to address change management challenges, business misalignment, and resource gaps across its logistics platform rollout. 

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Cloud Migration Project Management

Symphonic supported cloud migration planning for the Department of Planning and Environment, overseeing the transition from legacy servers to AWS and Azure to enhance security, performance, and long-term infrastructure agility. 

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Digital & Technology Enablement

Digital initiatives succeed when guided by clear architecture. These projects bring structure to transformation by connecting business logic with technology delivery. 

Solution Architecture

e-Commerce Project Management

e-Commerce Project Management

Symphonic developed a scalable, federated solution architecture for Inventive Health’s AI-based COVID testing prototype. The design supported integration with healthcare systems and accommodated multiple user types across clinical and government environments. 

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e-Commerce Project Management

e-Commerce Project Management

e-Commerce Project Management

Engaged by a pharmaceutical client via Happenco, Symphonic supported the rollout of a new eCommerce platform by managing timelines, delivery, and the integration of loyalty features using Contentful architecture. 

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e-Commerce Project Consulting

e-Commerce Project Management

e-Commerce Project Consulting

Symphonic led the consulting and proposal phase for a fashion retailer’s digital transformation, helping to unify the in-store and online eCommerce experience alongside a refreshed supply chain strategy. 

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e-Commerce Program Management

e-Commerce Project Management

e-Commerce Project Consulting

To modernise the full Awayco eCommerce ecosystem, Symphonic provided program management across the platform. This included coordinating technical teams, project managers, and individual workstreams to support cohesive delivery. 

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Cybersecurity & Compliance

 Strong security begins with a proactive approach. These engagements helped strengthen IT frameworks and support compliance through tailored risk mitigation. 

Security Compliance Alignment

Cyber Security Review & Remediation

Cyber Security Review & Remediation

Symphonic supported vRehab, via Click and Connect Technology, in aligning with CPS-234 compliance requirements. This included a full uplift of IT governance through updated security and privacy policies tailored to partner expectations. 

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Cyber Security Review & Remediation

Cyber Security Review & Remediation

Cyber Security Review & Remediation

For Assessability, a life insurance service provider, Symphonic conducted a security gap analysis and implemented controls to support CPS-234 compliance. The engagement included a cyber incident response plan, risk mitigation protocols, and internal communication processes. 

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Privacy and IT Security Alignment

Cyber Security Review & Remediation

Privacy and IT Security Alignment

Symphonic worked with Synergy Rehab to meet CPS-234 and partner-aligned security standards by reviewing existing IT policies and producing a fit-for-purpose privacy and security framework to enhance information governance. 

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Cyber Security Mitigation

Cyber Security Review & Remediation

Privacy and IT Security Alignment

Through Experteq, Symphonic managed the remediation of multiple enterprise systems at the University of Sydney. This work supported improvements in the security posture of Intune MDM, Microsoft 365, SharePoint, and TRIM platforms. 

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Identity & Access Management (IDAM)

 From governance through to execution, IDAM requires precision. These projects highlight how Symphonic supports secure digital environments through tested controls.

IDAM Project Management

IDAM Project Management

IDAM Project Management

Symphonic led project management efforts for the University of Sydney’s IDAM implementation. Delivered in collaboration with Rowe Consulting, the engagement supported cybersecurity improvements through a structured Waterfall approach. 

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IDAM Test Management

IDAM Project Management

IDAM Project Management

Symphonic provided test management services for NSW Parliament’s IDAM rollout. The work included oversight of governance, acceptance criteria, execution tracking, and defect resolution to support a secure and validated deployment. 

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IDAM Project Management

IDAM Project Management

IDAM Project Management

For NSW Parliament, Symphonic provided full project management support for IDAM implementation. This involved establishing governance structures, managing reporting, and maintaining oversight of scope and planning throughout the engagement. 

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Government & Public Sector

Public sector work calls for more than documentation. From tenders to transformation, these projects reflect Symphonic’s thoughtful approach to government consulting.

Enhancing Public Sector Engagement

Enhancing Public Sector Engagement

Enhancing Public Sector Engagement

To support Liberty IT’s expansion into the NSW public sector, Symphonic provided targeted consulting across tendering, panel applications, and internal process design. The engagement helped the client navigate government frameworks with greater clarity and confidence. 

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Government Procurement Consultant

Enhancing Public Sector Engagement

Enhancing Public Sector Engagement

Symphonic was engaged by Inventive to map NSW Health’s COVID testing workflows and propose a streamlined integration model for their AI-based solution. This work contributed to regulatory engagement and the preparation of a national accreditation submission. 

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NSW Government Panel Applications

Enhancing Public Sector Engagement

NSW Government Panel Applications

Symphonic supported DNX Solutions in preparing and managing their SCM0005 and SCM0020 panel submissions. Guidance focused on documentation, delivery narratives, and aligning operational details with NSW Government eligibility requirements.

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Strategic Consulting & Business Transformation

Helping organisations reassess their direction and enable meaningful change through strategy, operational clarity, and thoughtful business transformation.

Strategic Consulting

Symphonic partnered with Unient to reshape their business strategy by facilitating workshops that defined their mission, vision, and long-term performance goals. The engagement also supported the refinement of delivery operations and the development of a robust corporate risk management framework. 

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Supply Chain & Sales Optimisation

Supply and sales operations can operate in sync. These projects show how streamlined delivery and thoughtful planning contribute to stronger commercial performance.

Supply Chain Sales Consultant

Symphonic supported OneByOne with specialised consulting across logistics, sales strategy, and industry engagement. The engagement helped strengthen their solutions delivery process and expand connections within the supply chain sector. 

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Data Strategy & Analytics

Data is not just about collection. It is about clarity. This case study shows how more purposeful data use can unlock insights and support informed decision-making. 

Data Strategy

Symphonic worked closely with the CTO of a leading carbon project developer to define a long-term data strategy. The engagement outlined a 24-month roadmap that aligned technical direction with business goals as part of a DNX account collaboration. 

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